Privacy & data usage policy

Please read carefully

Your privacy and security is important to Dataddo. This privacy and data policy provides information about the personal information and data that Dataddo collects and the ways how Dataddo uses it.

General legal terms

  1. General terms, such as "Dataddo", "Services" or "Content" are defined at https://www.dataddo.com/terms/.

Personal information collection

  1. Dataddo may collect and use the following kinds of personal information:
    1. Information about your use of Dataddo.
    2. Information that you provide using for the purpose of registering with the website. Passwords are never revealed and are stored in hashed form.
    3. Information about transactions carried out over this website. No credit card information is stored and transactions itself are carried out over 3rd party provider.
    4. Information that you provide for the purpose of subscribing to the website services.
    5. Any other information that you send to Dataddo.

Using personal information

  1. Dataddo may use your personal information to:
    1. Administer this website.
    2. Personalize the website for you.
    3. Enable your access to and use of the website services.
    4. Publish information about you on the website.
    5. Supply to you services that you purchase.
    6. Send to you statements and invoices.
    7. Collect payments from you.
    8. Send you marketing communications.
  2. Where Dataddo discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.
  3. In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Dataddo may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Using data connectors

  1. Dataddo as data extraction, integration and analytics platform allows you to extract the data from different sources and services.
  2. Data transfers are done using TLS / SSL encrypted HTTPS connections.
  3. Data extracted using Dataddo are stored on Dataddo’s servers.
  4. Our data processing and storage happens on Amazon Web Services. Data can be physically located in multiple locations around the world in order to maintain low latency of our services.
  5. You can delete the extracted data from Dataddo at any point.
  6. The extracted data are only available to you.
  7. No data will be extracted without your explicit authorization.
  8. We do maximum to maintain high security level of our client’s data.
  9. Dataddo’s data storage mechanism does not store the extracted data in one piece, there is always a certain level of obfuscation applied.
  10. If you are using Google Analytics data connector:
    1. Dataddo use only official APIs to access the data.
    2. For accessing Google Analytics data, Dataddo use OAuth. This is a secure authentication method, which means that you never have to type your password into Dataddo, as the authentication happens on a 3rd party webpage. 
    3. Dataddo has rights to access your Google Analytics, nothing else on your Google account. You can revoke the connection at any point using administration interface.
    4. Since you can define automatic data extraction, you are asked for offline API access.
  11. If you are using Facebook Insights & Facebook Ads Insights data connector:
    1. Dataddo use only official APIs to access the data.
    2. For accessing Facebook Insights & Facebook Ads Insights data, Dataddo use OAuth. This is a secure authentication method, which means that you never have to type your password into Dataddo, as the authentication happens on a 3rd party webpage. 
    3. You can revoke the connection at any point using administration interface.
    4. Since you can define automatic data extraction, you are asked for offline API access.

Securing your data

  1. Dataddo takes every precaution to protect our users' information. The communication between users and Dataddo servers is encrypted via SSL. While we use SSL encryption to protect the information online, we also do everything in our power to protect data of our users off-line. The servers are always kept in a secure environment.

Cross-border data transfers

  1. Information that Dataddo collects may be stored and processed in and transferred between any of the countries in which Dataddo operates to enable the use of the information in accordance with this privacy policy. In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.
  2. You agree to such cross-border transfers of personal information.

Other websites

  1. This website contains links to other websites. Dataddo is not responsible for the privacy policies or practices of any third party.

Updating this statement

  1. Dataddo may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

Contact Dataddo

  1. If you have any questions about this privacy policy or Dataddo treatment of your personal information or data, please use our contact form.